368mega Terms and Conditions – A Complete Guide for Malaysian Users

By accessing, registering, or using any part of the 368mega platform — whether via the website or mobile app — you hereby acknowledge that you have read, understood, and agree to be bound by all terms and conditions stated in this document, along with our Privacy Policy and Responsible Gaming Policy.

This agreement takes effect from the date you first use the platform and remains applicable for as long as your account is active. 368mega reserves the right to amend these terms at any time with reasonable notice. Continued use of the platform following any such changes will be deemed acceptance of the updated terms.

• These terms apply to all registered users and visitors of the 368mega platform.
• The latest version of the terms will always be available on this page for your reference.
• In the event of a conflict between language versions, the Bahasa Malaysia version will apply for local users.

To register and use 368mega's services, you must meet the following eligibility criteria. Registrations that do not fulfil these requirements will be cancelled and any associated funds will be returned upon completion of the verification process.

• You must be at least 18 years of age or have reached the legal age of majority under the laws of your jurisdiction.
• This service is offered to users who access it in regions that do not prohibit the use of such online entertainment platforms.
• Each individual is permitted to register only one (1) account. Multiple accounts are strictly prohibited and may result in the suspension of all associated accounts.
• You must provide accurate, complete, and up-to-date personal information during registration, including your full name, date of birth, and valid contact details.
• 368mega reserves the right to request identity verification (KYC) at any time. Failure to provide the required documents may result in account restrictions.

Your account security is a shared responsibility. 368mega uses 256-bit SSL encryption to protect all data transmitted through our platform; however, you must also take the necessary steps to safeguard your account.

• You are solely responsible for keeping your password and account login details confidential.
• Enable two-factor authentication (2FA) for an extra layer of security — available free of charge on all 368mega accounts.
• Do not share your login details with anyone, including family members. 368mega will not be held responsible for any losses resulting from the sharing of account information.
• Notify our support team immediately if you suspect any unauthorised activity on your account.
• 368mega will never ask for your password via email, live chat, or any other communication channel.

368mega supports a variety of local Malaysia payment methods for your convenience. All deposit transactions are processed through secure, recognised payment channels. Deposited funds are credited to your account within seconds after successful payment confirmation.

• Accepted deposit methods: DuitNow, FPX, Touch 'n Go, GrabPay, and Boost.
• Minimum and maximum deposit amounts are subject to your chosen payment method and current account level.
• All deposits must be made using a payment method registered under the same account holder's name. Third-party payments are not accepted.
• Any deposit suspected of originating from unlawful sources or involving fraud will be immediately blocked and reported to the relevant authorities.
• 368mega does not charge any processing fees for deposits; however, third-party payment providers may apply their own charges.

Withdrawals from your 368mega account are processed within 24 hours for fully verified accounts. The withdrawal process is straightforward and transparent — no hidden fees and no unreasonable conditions.

• Withdrawals are processed to the bank account or digital wallet registered under the same account holder's name.
• Standard processing times range from a few hours to 24 hours, depending on your chosen withdrawal method.
• Identity verification (KYC) must be completed before your first withdrawal can be processed. This is a standard security measure to safeguard your funds.
• Withdrawals exceeding certain limits may require additional review. This is done solely to protect the security of your account.
• Funds associated with an active bonus may be subject to wagering requirements (rollover) before becoming eligible for withdrawal. Please check the relevant promotion terms.

368mega offers a variety of attractive bonuses and promotions from time to time. Each promotion has specific terms stated on its respective promotions page. The following terms are general conditions that apply to all offers unless otherwise stated.

• Each bonus may only be claimed once unless clearly stated otherwise in the relevant promotion terms.
• All bonuses are subject to wagering requirements (rollover). Please read the wagering terms carefully before accepting any bonus.
• Using multiple accounts to claim the same promotion constitutes fraud and will result in the cancellation of all bonuses and account closure.
• 368mega reserves the right to withdraw, modify, or terminate any promotion at any time without prior notice.
• Unused bonuses will expire automatically once their validity period ends. No extensions will be granted except under exceptional circumstances.

The 368mega platform offers a wide range of game categories including slot games, fish shooting, and live games. All games use an independently verified Random Number Generator (RNG) system to ensure complete fairness.

• All games at 368mega are legitimate and use RNG technology audited by an accredited independent body.
• 368mega is not responsible for game interruptions caused by connectivity issues on the user's end.
• Any attempt to exploit bugs within the gaming system will result in the cancellation of wins and account closure.
• In the event of a technical failure during a gaming session, 368mega will investigate and resolve the issue fairly based on our server records.
• The use of automated software, bots, or third-party tools to play is strictly prohibited and may result in immediate account closure.

368mega maintains a safe, respectful, and abuse-free community. Users are expected to conduct themselves politely and responsibly when using all of the platform's services, including in interactions with the customer support team.

• The use of offensive, threatening, or abusive language towards support staff or other users is strictly prohibited.
• Sharing or spreading false information about the 368mega platform on any public channel is strictly prohibited.
• Any attempt to hack, breach, or disrupt platform operations is a serious offence that will be reported to the authorities.
• Users are encouraged to report any suspicious activity or conduct that violates these terms to our team.

368mega provides this platform "as is" and will make every effort to ensure platform availability at all times. However, there are liability limitations you should understand before using our services.

• 368mega is not responsible for any losses arising from technical disruptions, system maintenance, or circumstances beyond our control.
• Game outcomes are random and determined by an independent RNG system. 368mega does not guarantee any specific wins or results.
• Users are solely responsible for their own gaming decisions. Please play within limits you can afford.
• 368mega is not responsible for any costs incurred by users to access the platform, including internet data charges or third-party service fees.

You are free to close your 368mega account at any time by contacting our support team. Before closing, please ensure you have withdrawn all available funds, as the closure process will prevent any further transactions.

• Users may request voluntary account closure at any time via live chat or support email.
• 368mega reserves the right to suspend or close any account that violates any terms in this document without prior notice.
• Valid funds in an account closed at the user's request will be returned via the original payment method within the stipulated timeframe.
• Bonuses with unfulfilled wagering requirements will be forfeited upon account closure, whether requested by the user or by 368mega.
• Account closure for responsible gaming reasons (self-exclusion) can be requested via the Responsible Gaming us.